Methods and principles I believe in

Lead with empathy

I consistenly score high on team and relationships. I'm a bridge-builder and stabilizing force within Org's with good skills in finding common ground and moving people and teams forward.

Play the long game

When influencing for change or addressing conflict, having to be "right" all the time can be shortsighted. I work to seek common ground and develop strong relationships that are mutually benefitial over time, rather than the quick and potentially damaging "win".

Invest in people

Good teams are built on trust and having each-others back. I work hard to create clear paths of growth progression, whether to close gaps of expectations or to get ready for the next level. This isn't easy, but it IS rewarding.

Let your team shine

I ensure my teams are visible and "known" within and outside the Company. We host monthly UX Open houses to share and advocate for our work as well as frequent design workshops to bring leaders together. Really good things come from this.

Small & Balanced Teams

Agility and speed are paramount. A small and contained team can move mountains when distractions and the "noise" is removed.

Autonomy and Empowerment

Clear ownership is key to encourage swift and decisive moves. A team that feels this won't ask their manager for time-costly permission to do what they know is right.

Clear Definition of Success

When small teams feel that they own their own outcomes, amazing things happen. Clear KPI's and OKR's ensure a path to measure progress.

Testing Value of Ideas

Test value of ideas by turning hypothesis into facts, and assumptions into validated conditions. Distill the many ideas into fewer, high-value targets to pursue.

Pursuing Value Quickly

Prioritize the good ideas with quantifiable proof over subjective affinity.

Continuous ideation and improvement

Systemic application of Lean methodology to ideate, experiment and monetize.

Design Standards built by and for the teams that use them

Design standards should be definitive yet flexible. The design teams leverage them for efficiency, and add to them when needed.

Teams debate and harmonize designs in the moment

I ask teams to take ownership of the user experience and work together to arrive at the right solutions. We then meet weekly to review decisions ahead of adding to Standards Guidelines.

Guidelines takes away subjective affinity

When we have defendible guidelines, it's never personal or subjective. We can have productive conversations with stakeholders and partners based on objective success-criteria.