Systems and processes to create quality, efficiency and scale
Design Standards built by and for the teams that use them
Design standards should be definitive yet flexible. The design teams leverage them for efficiency, and add to them when needed.
Teams debate and harmonize designs in the moment
I ask teams to take ownership of the user experience and work together to arrive at the right solutions. We then meet weekly to review decisions ahead of adding to Standards Guidelines.
Guidelines takes away subjective affinity
When we have defendible guidelines, it's never personal or subjective. We can have productive conversations with stakeholders and partners based on objective success-criteria.